Please log in and reach out to us through the portal. You can also contact us via email at support@wonderkids.club or via WhatsApp/Call at +91 92668 74911.

Terms and Conditions of Use

 Welcome to wonderkids.club, an online educational platform for children and their parents/guardians. These Terms and Conditions govern your use of our platform, so please read them carefully. By accessing and using wonderkids.club, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our platform.

 1. User Eligibility:

 Wonderkids.club is intended for use by children aged 3 to 12, along with their parents or legal guardians who are responsible for their child's access to our platform.

 2. Privacy Policy:

 Your use of wonderkids.club is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

 3. Use of Content:

 You are granted permission to access and use the educational content on our platform for personal, non-commercial purposes. This includes viewing, downloading, and printing content for your child's educational needs.

 4. Account Registration:

 Some features of our platform may require account registration. You agree to provide accurate, complete, and current information during the registration process and to keep your login credentials confidential.

 5. Parental Responsibility:

 Parents and legal guardians are responsible for monitoring and supervising their child's use of wonderkids.club. We encourage active involvement in your child's educational activities on our platform.

 6. Code of Conduct:

 Users are expected to behave respectfully and responsibly while using wonderkids.club. Inappropriate conduct, including harassment, hate speech, or any violation of our guidelines, will not be tolerated.

7. Returns and Refunds Policy for Wonderkids.club Platform

 Thank you for choosing Wonderkids.club for your child's educational needs. We strive to provide the best learning experience possible. Please read our Returns and Refunds Policy carefully before making any purchases.

No Refunds Applicable: Due to the nature of our digital educational content and services, we regret to inform you that we do not offer any refunds for purchases made on our platform. Once a subscription or course has been purchased, it is considered non-refundable.

Cancellation of Subscriptions: You may cancel your subscription at any time, and the cancellation will take effect at the end of the current billing period. No refunds or prorated reimbursements will be provided for the remaining days of the current billing cycle.

Change of Mind: We understand that circumstances may change, and priorities may shift. However, we cannot issue refunds for a change of mind or circumstances beyond our control.

Technical Issues: If you encounter technical issues that hinder your child's ability to access our platform, we are committed to resolving these issues promptly. Please contact our team via “Customer Support” link on our platform for assistance. We will make reasonable efforts to address and resolve any technical problems.

Quality Concerns: If you are dissatisfied with the quality of our content or services, please reach out to our customer support team with specific details about your concerns. We are dedicated to continuous improvement and welcome feedback to enhance our offerings.

Exceptional Circumstances: In rare cases where exceptional circumstances arise, and it is deemed necessary by Wonderkids.club, we may consider refund requests on a case-by-case basis. Such exceptions will be made at the sole discretion of Wonderkids.club.

Contact Information: If you have any questions or concerns about our Returns and Refunds Policy, please contact us via “Customer Support” link on our platform.

Policy Changes: Wonderkids.club reserves the right to modify or amend this Returns and Refunds Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

By using Wonderkids.club, you acknowledge that you have read, understood, and agreed to this Returns and Refunds Policy.

8. Intellectual Property:

 All content on our platform is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent from wonderkids.club.

 9. Termination of Use:

 We reserve the right to terminate or suspend your access to wonderkids.club if you violate these terms or engage in improper or harmful behavior on our platform.

10. Third-Party Links:

 Our platform may include links to third-party websites. We do not endorse these websites and are not responsible for their content or practices.

11. Changes to Terms:

 We may update these terms from time to time. It is your responsibility to review this page periodically to stay informed of any changes.

 12. Limitation of Liability:

 Wonderkids.club is provided "as is" and "as available." We are not responsible for any losses or damages you may incur while using our platform.

 13. Contact Us:

 If you have any questions, concerns, or inquiries about our platform or these terms, please reach out to us via Contact Us section on our platform.

 By using wonderkids.club, you agree to abide by these Terms and Conditions. Thank you for choosing our platform for your child's educational journey, and for respecting these guidelines that help maintain a safe and constructive learning environment.

 

Last Updated: 29 Nov 2023